I Need Finance Now Privacy Policy
Our Commitment
I Need Finance Now Pty Ltd recognise that your privacy, as well as the confidentiality
and security of information are important to you. We are committed to ensure your
privacy is protected. This policy explains how we treat your personal information
as you access and interact with us via our web site.
Personal information is defined under the commonwealth Privacy Act 1988; information
may be used or disclosed as described in this act.
Information Collected
Personal information is collected to enable us to access a range of financial, insurance
and warranty products that may be suitable for you. This information may include your
name, address, telephone number, occupation and financial information. We may also
(with your approval) collect your personal information from third parties such as
accountants, employers or credit reporting agencies. Without this information, we
are unable to provide the product or service.
Use and disclosure
We may make available the personal information to financiers and insurers for the
purpose of providing the requested product or service. Otherwise we do not disclose
personal information unless we are required to do so by law. We do not sell our
client list to third parties.
We may use the personal information collected from you for the purpose of providing
you with direct marketing material such as articles that may be of interest to you.
Please advise us if you do not want to continue to receive this information and
we will cease sending you this information.
Storage and Security
We will at all times seek to ensure that the personal information collected and
held by us is protected from misuse, loss, unauthorised access, modification or
disclosure. At all times your personal information is treated as confidential and
any sensitive information is treated as highly confidential.
Access to information stored electronically is restricted to employees whose job
requires access to the information. It is a requirement by law for us to securely
store your information for a period of 7 years.
Your access rights to personal information we hold.
At any time you may ask us to provide you with a list of the personal information
we hold about you. We will make that information available to you within 14 days
of receiving your request for information. In the event we refuse you access to
your personal information, we will provide you with an explanation for that refusal.
Complaints or disputes
If you have any complaints about the services provided to you, you should take the
following steps.
Contact us and tell us about your complaint, if your complaint is not satisfactorily
resolved within 24 hrs, contact our Privacy officer. If not resolved or at any time
on request we can refer you to an ASIC approved dispute resolution scheme or you
are entitled to contact the office of the Privacy Commissioner who may investigate
your complaint further.
Website
Our Website offers a registration service that will enable you to receive product
and service updates, newsletters and other information. In the event you do register
with us, we will collect personal information from you including your name and e-mail
address. If you have registered with us and decide that you do not wish to receive
any further information from us, or you wish to amend or update your registration
details, you can send an e-mail to the address noted below with your request. Please
allow 14 days for your request to be actioned.
Contacting us and feedback
If you seek any further information from us relating to our privacy policy please
contact our Privacy Officer.
Address: PO Box 8010 Blacktown NSW 2148
Ph: 1800 882 128
Fax: 02 8014 8328